Missing buttons and commands

[chenghui272692737l65]

Hi 
Does anyone face similar issue of Adobe Acrobat desktop app missing all the buttons and as attached?

I am unable to perform any functions e.g. edit pdf, comment etc.

[try67]

Run a Repair Installation from the Help menu.

[chenghui272692737l65]

Thanks for your reply.
Repair Installation from Help menu has been ran a few times but still the same issue persist with my desktop app. It works fine on web version.

[Nina Eckert260175639kd9]

I have the same problem. I can only edit a PDF in the web version and not in the desktop app

[Peter D Vander Klippe]

I am having this exact same issue and nothing works. I have tried updating the BIOS and the graphics drivers. Removing Acrobat and re-installing, changing which of my displays is main, changing the scaling of my displays, and many many reboots. Is there any solution for this?

[Peter D Vander Klippe]

As an update to this, I was contacted by an Adobe engineer because of the crashes I was having and after looking at some files I sent them they asked me to try deleting the file “UserCache64.bin" present in "C:\Users\<username>\AppData\Local\Adobe\Acrobat\DC" and relaunching, and that worked for me. Just putting this out there in case someone else is having this issue.