Missing Data

[Thiru326667107mvl]

Hello Adobe

I received these documents from a client but I cannot see any data and I am using Adobe Acrobat.  I think the file was created using the Adobe Acrobat reader. It is frustrating.  

If I open it with Adobe Acrobat (paid software), all field are blank

If I open it with Adobe Acrobat Reader (free software), I can read it.

I should be able to open it with Adobe Acrobat as the software has a lot more features. I need to work on these files urgently.

Thank you for your help

thiru

thiru.sethuraman@gmail.com

[Thom Parker]

This is an XFA form, not a regular Acro-Form.  BTW, forms cannot be created in Reader. This document was created with a special too called AEM Designer. 

Because of the special nature of XFA forms, they can only be filled with a compliant tool, such as Adobe Reader or Acrobat.

It looks like this form was filled with a browser or other non-compliant PDF viewer. Which only corrupts the file and makes it useless. You need to contact your client and ask them to fill out the form with a proper PDF viewer, such as Adobe Reader. Then you'll be able to work with it. 

[Thom Parker]

And also, this form has password security on it. Which in reader seems to be preventing it from being filled, I suspect this is a corruption of the document.

[Thom Parker]

The PDF also appears to have special Reader Rights applied to it, which I believe is why it can't be filled.