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Missing Option to View New Acrobat

New Here ,
Apr 24, 2023 Apr 24, 2023

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I have Continuous Release Version 2023.001.20143 64-bit on my computers. One computer works normally, and I can view the option to "Enable New Acrobat" under the View menu. The other computer with the exact same version is missing this option and there is no way to enable the new Acrobat. Is there a way to make the option appear?

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Install update and subscribe to Acrobat

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Adobe Employee ,
Apr 25, 2023 Apr 25, 2023

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Hi @George29567234a9rn 

 

Thanks for reaching out.

 

Currently, the new experience is being rolled out as an experiment and available for Acrobat (64-bit) English locale only with no third-party plug-ins installed. The feature may not be available to all users. For more info. please check the help page https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

 

Regards

Amal

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Community Beginner ,
Jul 28, 2023 Jul 28, 2023

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I was just using the new experience and now it is missing! It is back to the old and I can not locate the area to get back to it!

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Community Beginner ,
Jul 28, 2023 Jul 28, 2023

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UPDATE: Reinstalled Acrobat to get the new experience back, which I like. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Do you have an update on when this will be rolled out to everyone?
DcNc_0-1697838313810.pngDcNc_1-1697838317053.png

 

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New Here ,
Jun 20, 2023 Jun 20, 2023

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I have same issue with George29567234a9rn

How did you solve this matter? I also want to experience new Acrobat, but there is no option "Enable New Acrobat" under the View menu.

 

30626337r09t_1-1687316210521.png

 

30626337r09t_4-1687316244403.png

 

 

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Advocate ,
Jun 21, 2023 Jun 21, 2023

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It is being rolled put by Adobe.  Not everyone has access to it.

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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It is now October 2023, soon November 2023 and still no option

 

Davide22077018hmon_0-1697838194841.png

Davide22077018hmon_1-1697838211157.png

 

 

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Engaged ,
Oct 20, 2023 Oct 20, 2023

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Community Beginner ,
Oct 21, 2023 Oct 21, 2023

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Sorry if this a stupid reply, but the link doesn't reference that option you've advised in that link I don't see anything it in referencing it. Could you tell where exactly I set that option?

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Engaged ,
Oct 22, 2023 Oct 22, 2023

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bIsEnterpriseUser is the same place. HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVGeneral

 

set that to 0, then set bEnableAv2 to 1.

 

Works only once afte launch. Second launch will again use old skin.

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Community Beginner ,
Oct 22, 2023 Oct 22, 2023

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So it needs to be set each time?

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Engaged ,
Oct 24, 2023 Oct 24, 2023

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Yep.

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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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Well that's not exactly efficient. I'd prefer a permanent solution.

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Community Beginner ,
Dec 22, 2023 Dec 22, 2023

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Have you tried reinstalling from Adobe CC? That's how I was able to get it back to the new experience and it hasn't changed back. 

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