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Im having a issue with printing a big packet of PDF mixed sized documents (legal & letter). I have a Brother HL-L5200dwt printer... and NO ITS NOT BROTHERS FAULT!!!! I've called them and downloaded the correct drivers... the documents will print the correct size if I do small batch.. but when printing a packet of 146 pages, it is cutting off 2-2.5 inches of the bottom and leaving 2-2.5 inches blank up top..as if it is printing the document too fast and the information is not catching up.. I need help.. FAST!!!!
It would be helpful to know a little bit more about your environment:
If I understand correctly, you have a file of about 150 pages and inside of this document, you have legal and letter sized pages. When printing this should go to the correct tray and use the correct paper size?
I suppose, you have ticked the "Choose paper source by PDF page size"?
Adobe reader DC
Mac OS high Sierra 10.13.2
Yes, already tried everything at this point..
Sorry for the delay in response.
Please try once the option "Shrink oversized pages" under the "Page Sizing & Handling" in the print window.
Check if that helps.
Also, try once to print file as an image.
Steps to print file as an image: In the "Print" window go to Advanced tab and check the box for "Print As Image".
Click OK at the bottom to save the changes and then try to print.
If that does not help, please share the options/troubleshooting that you have already tried.
If possible please share the file with us. Use the steps mentioned here How to share a file using Adobe Document Cloud
You can also share the file via private message. Steps to initiate a private message here How Do I Send Private Message
Let us know if you have any questions.
Please can you look at my post, I need help with a MacBook Air printing on Brother 5200DWT.
Did you ever get your MacBook Air printing on a Brother 5200DWT without cutting off the legal size paper? I tried the upside-down thing with no success. It just cuts off the bottom instead of the top.
Hi AndersonMobileNotary - ThomasTexasNotaries here! :-). Did you ever get this to work? I'm struggling with the same issue. iMac Pro, Big Sur OS, Adobe Acrobat Pro, Brother HL-L6200DWT printer using Airprint (current brother recommendation with Big Sur OS) prints about the bottom 11 or 12 inches of a 14 inch legal doc. Do the rotate of the doc thing, then it only prints the top 11 or 12 inches or so. I tried printing from my iPad and I CAN print full legal size doc, but only if ALL docs print legal size. I'd hate to have to buy a Windows laptop for this issue, but I'm starting to lean that way.
Not fast -sorry but here's a solution I have discovered! I'm using a Mac Book Pro
HOW TO FIX THIS IN ADOBE READER -
1. Open the document in Adobe Reader.
2. Press and hold Shift Command (CTRL) then tap the + key twice.This will rotate all of the pages upside down. The page order will be the same and the documents won't get cut off.
This is a double fix because when they come off the printer not only are the legals not cut off but they're all stacked with the tops of the pages aligned.
Thank You so much for this!! I have been pulling my hair out trying to get this resolved.
This was an easy fix and it works perfectly.
I need help because I have a Macbook Pro also, please help me 213-296-3011 Ext. 3
@mcrowley_denver Please can you help me. Call me on 213-293-3011 Ext. 3
Hello have you found an answer for this? I am having the same issue
I tried the thing with rotating the docs upside down and it worked!! So strange but I'm just glad to have figured it out! Even if it's just a work around!
Could you help me? I tried the upside it but it didn't work?
First off, if you are in Denver, I would personally like to thank you. I am in Denver too.
This issue was a serious one and wasted so much time on it. I finally found this forum and thank you for your suggestion. I had originally reversed the files but in one of the options on the print settings. This fixed the legal but then screwed up the letter docs. Your suggestion worked.
Thank you so much. So much so much so much.
Thank you! This did work. I have an iMac (Retina 5K, 27-inch, 2019)—Big Sur OS and HL-L5200DWT, and I use Adobe Acrobat Build: 21.1.20145.425325. I printed over 500 pages of different sizes with no problem.
Hello! Please help... I am not getting the option of (Choose paper source by pdf page size...) why? 🙂
What type of printer do you have? Download the free Adobe reader and it in your print section the option is there. You can only Print in the program Adope and upload the document and then it will show up. Email me email@example.com
Hi Adobe Community!
I've tried everything suggested in this string and am still getting blank space on the top 3-4 inches of a legal page (document has only 1 page that's legal sized). I'm on Macbook Pro / Mojave 10.14.6 using Acrobat Pro DC (free trial started today) with a Canon Imageclass MF731cw. I've updated printer driver and firmware, and tried using Airprint in addition to both versions of the Canon printer driver when adding the printer to my Mac. I've also tried every conceiveable combination of Acrobat print settings, including Fit, Shrink, Actual size, and custom, flipping the doc upside down, and 'print as image'. I always get the same result... the top or bottom 3-4 inches of the page are blank, depending on whether it's right side up or upside down.
Any suggestions you have would be VERY appreciated. Thanks!
I am having issues printing too. Either the document prints all legal or all letter. The legal pages are cut off on top and bottom depending on how it is rotated.
I have tried everything and getting very frustrated. I have spent all day and still cannot fix the problem. I need to be able to print mixed sized pages without any issues. I am becoming a signing agen and need to get this fixed before I take any assignments.
Hi @Joseph5C87 ,
I'm a new signing agent too. After weeks of researching this Acrobat / Mac issue on signing agent forums, I found that Accrobat just doesn't play well with 90% of macs. Unfortunately, after years of this being an issue, Adobe support still isn't transparent about this. Some are able to get it to work, but most (like me) are not and ultimately purchase a Windows PC to make it work. I got a Surface and it works like a charm.
I hope you're able to find a solution that works for you soon!
Thank you Josh. I ended up ordering a Windws laptop which I just received the other day. I will spend this weekend setting it up and testing it out.