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Mouse scrolling in the content window of Adobe Pro is no longer possible

New Here ,
Jun 17, 2024 Jun 17, 2024

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Hallo,
mein Kollege und ich haben seit heute das Problem, dass wir im Inhaltsfenster oder im Tag-Fenster nicht mehr mit dem Mausrad scrollen können. Dies funktioniert nur noch über die Scrollbarr, was sehr umständlich ist und viel Zeit erfodert.

 

Da es bei mir und meinem Kollegen aufgetreten ist, gehe ich von einem allgemeinen Fehler in Adobe aus?

Hat vielleicht jemand eine Idee?

 

Viele Grüße

TOPICS
Create PDFs , Edit and convert PDFs , PDF

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correct answers 1 Correct answer

Adobe Employee , Jul 01, 2024 Jul 01, 2024

Hi All,

 

Thank you for your patience.

 

The issue has been resolved in the latest optional update. Please update the application using the following steps:

Go to Menu > Help > Check for updates. 

For more information on the latest updates, refer to the following help document: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fello

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New Here ,
Jun 19, 2024 Jun 19, 2024

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Ich habe genau das gleiche Problem seit gestern (18.06.2024). Das kostet enorm viel Zeit und ist wirklich sehr umständlich. Ich arbeite beruflich damit und das ist gerade extrem mühsam.

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New Here ,
Jun 26, 2024 Jun 26, 2024

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Ah, gut zu wissen, ich dachte schon, es liegt an meinem PC/Maus...

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Adobe Employee ,
Jun 19, 2024 Jun 19, 2024

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Hi @Christofer338729333g36 

 

We deeply regret the inconvenience caused. We are aware of this issue in the latest release and have been working on it on prioirty basis towards fixing the same.

 

We will let you know once it is fixed.

 

Regards,

Bhawna.

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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

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Hi All,

 

Thank you for your patience.

 

The issue has been resolved in the latest optional update. Please update the application using the following steps:

Go to Menu > Help > Check for updates. 

For more information on the latest updates, refer to the following help document: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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New Here ,
Jul 01, 2024 Jul 01, 2024

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LATEST

Hi, yes it works 07/03/24-08:13 h

Version 2024.002.20895 64bit

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