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Moving preinstalled Acrobat X to new PC

New Here ,
Dec 26, 2022 Dec 26, 2022

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I have a licensed Adobe Acrobat X Standard (10.1.16) preinstalled on my old computer running Windows 7. Is there a procedure to move the installation to my new computer, running Windows 11? Thanks for any help.

 

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

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Make sure you have the installer and serial numbers, first of all! Adobe doesn't provide the former for such an old version, but the latter might be found under your profile on Adobe.com, if you registered it in the past.

Then deactivate it first from the old computer (via the Help menu of the application), uninstall it, and then install and activate on the new one. Acrobat X is not officially compatible with Windows 11, though, so problems are to be expected (which doesn't mean it won't work!).

To increase the chances of it working properly make sure you have all updates installed (up to 10.1.16) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

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