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Multiline Fields not working properly?

New Here ,
May 04, 2022 May 04, 2022

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Hello Everyone, I have crated a fillable pdf form using acrobat and set up a multiline field. But, multiline field does not accept multi lines and after writing the first line the cursor gets stuck at the end (have to physically click on the next line and type again. Even the enter button does not take me to the next line. Could you suggest what could be the resason for it and how to fix it. 

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Community Expert ,
May 04, 2022 May 04, 2022

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Can you share (part of) this document?

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New Here ,
May 04, 2022 May 04, 2022

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Community Expert ,
May 04, 2022 May 04, 2022

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Such a strange bug.

Are these fields made with Acrobat Pro or with Word?

I deleted one field, recreated another, and everything works fine...

 

Capture_370.png

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New Here ,
May 04, 2022 May 04, 2022

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They were created with acrobat (the initial table design was made in word and converted to PDF. Then , I used the prepare form function in acrobat. 

I tried deleting and recrating the fileds, it works for sometime and then stops again. I have also created many of similar forms before the same way and had no issues, but this one is behaving very oddly. 

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Community Expert ,
May 05, 2022 May 05, 2022

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So it looks like an Acrobat's bug.

From there the next step is to completely uninstall Acrobat and reinstall it…

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New Here ,
May 11, 2022 May 11, 2022

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Hello Dear, 

I tried that step too, But, Still facing the same issue. Could you please help?

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Community Expert ,
May 12, 2022 May 12, 2022

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You should contact the customers support, click the "Contact Us" link on this page: https://helpx.adobe.com/support.html

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