Multiple Users on Computer - Other user can't open PDF's from Adobe Acrobat Pro Subscription

[Jake27341734hvb5]

Hi, I have a tricky one!

I have an Windows 10 PC with 2 profiles which both need to use my Adobe Pro Subscription.
Profile 1 – My business profile
Profile 2 – My personal profile.

I can open Adobe Pro on the Profile 1 – business profile 
On Profile 2 – personal profile, I can’t open Adobe Pro / PDF's. I have to use Chrome or another PDF program which is a pain since I have a paid subscription.

I have tried to disable Adobe Reader’s protected mode and that didnt work.

Any ideas? 

[Mylenium]

That's likely more of a mundane issue with Windows user privileges/ permissions at the system level. As far as Acrobat/ Reader are concerned, they don't discriminate. That's nerd stuff and can get really ugly, but start with a right-click --> Properties --> Security on the files and check whether your personal profile is actually allowed to access them. Rinse-repeat on your user management panel, the registry, security center, your system root drives and default system folders and whatever may be relevant.

Mylenium

[kglad]

if @Mylenium's  suggestion fails to help, check the general info to make sure the basics are being done correctly,

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html