My account is showing active until Jan 2021 but when I try and create a PDF it says acctivate/subsc

[michelletraylor2@gmail.com]

My acco

[Abraham255265165f0z]

I am tired to renew early subscription renewal while my account due date is still active this happened before. 3 times in row my account expired before due date.

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html