my scanned documents suddenly are black?
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What do when the scanned documents last Friday were Black?
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Please reinstall latest scanner driver once. You can try the option available here: Troubleshooting tips for scanner issues when using Acrobat
Also please share following details if options above didn't work:
- Acrobat version
- OS detail
- Scanner detail
- Are you facing same issue for all scans?
Thanks.
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Are you still facing this issue?
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Scans are images and usually the entire page. That is a big or large image. Acrobat/Reader by default does not display larger images because o the performance hit to display them. You need to check the "Preferences" and make sure that you are allowing large images to be shown.
Note some updates reset your preferences.

