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Need help removing license from old computers

Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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i have a adobe acrobat pro perpetual license that i purchased in 2015.

now i need to remove the licenses from old computers so that i can use it in my new computers

the problem is that my computers arent showing up in my account and theres no way for me to contact support. they say that for me to have support i need an active subscription.

 

seems their closing in so that i need to pay monthly/yearly

 

any ideas?

TOPICS
Cancel subscription , General troubleshooting , Install update and subscribe to Acrobat

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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If i get no proper support i will get some support from pirate.bay

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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I have same issue. I removed CS6 from old pc by choosing remove license or something like that so that I can't use the product anymore on that PC. Than I installed on another pc and now it says it's installed on more than 2 machines. But nothing showing in my Adobe account..

 

What now?

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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Contact Adobe directly and ask for an "activation count reset".

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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I did that, spoke to several chat operators and the problem is solved now.

Thanks for the advice ;).

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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LATEST
How did u chat with them?
I couldnt find it on their website

Sent from Outlook for Android<>

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