Need to clear previous activations of Adobe Acrobat X

[Simon24487311reeb]

I have a bank of serials from old PCs and I'd like to re-use these licences on new machines. I no longer have access to the old PCs / installations and need to reset the serials.

When I try to use them currently, it says activation limit reached.

Any help would be appreciated.

[try67]

The only way is to contact Adobe directly and ask for an activation count reset. You can't do it yourself without access to the old machines.

[Simon24487311reeb]

thank you, I'm struggling to find a way to contact Adobe - is there a number or URL you good recommend?

[try67]

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

[Test Screen Name]

Also, Acrobat X support is finished long ago, and so you will often find Adobe's support will not help. Try a few times, you might be lucky. Tip: ask for "Activation Count Reset". They may also refuse to do multiples, because they might be covered by business licenses rather than individual licenses.

[Simon24487311reeb]

will give it a go, thanks for your help!