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New Acrobat Reader DC comments

Community Beginner ,
May 17, 2024 May 17, 2024

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Hello, guys!

I've recently noticed a problem (or not?) with New Adobe Acrobat Reader DC - it's impossible to add a comment as text when your document has already been signed by someone, but sometimes it is necessary to add a comment as text for some reason even if the document is signed. What can I do with that? 

 

Thanks!

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Community Expert ,
May 17, 2024 May 17, 2024

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Use the regular commenting tools (under Tools - Comment), not the Fill & Sign ones.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Take a look at these screenshots 

I can't add comments as text after the document has been signed

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Community Expert ,
May 17, 2024 May 17, 2024

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A digital signature locks the file from further changes, unless the signed allowed them.

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Community Beginner ,
May 17, 2024 May 17, 2024

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That's not true. As you can see I can add comments, but I can't add them as just normal text

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Community Expert ,
May 17, 2024 May 17, 2024

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It is true. If the user ticked the box that says "Lock Document" when they signed the file, you won't be able to add any comments to it. If they didn't do that, then you will.

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Community Expert ,
May 17, 2024 May 17, 2024

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Here are example files for you to review and compare.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Yes, I know, but our users never lock documents and that's why I can add comments, of course, but I can't add a comment as text like it's shown in old adobe sign.png

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Community Expert ,
May 17, 2024 May 17, 2024

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Maybe they started doing so...

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Community Beginner ,
May 20, 2024 May 20, 2024

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Hello, no, they didn't. I tried to sign a document with several users and no one locked it.

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Community Beginner ,
May 17, 2024 May 17, 2024

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That's impossible. I'm a coprorate user and our security policy doesn't allow that

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Adobe Employee ,
May 20, 2024 May 20, 2024

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Hi @Aleksandr30983028utwy ,

The Add text comment has been deliberately removed from quick tools section in modern viewer. If you still want to use it, you can Add the text comment by customizing the quick tool bar.

Please refer to the attached recording for adding the text comment to quick toolbar. 

Hope this helps!!.

Thanks,

Prashant.

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Community Beginner ,
May 21, 2024 May 21, 2024

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Hello!

We need exactly this option. If I add the text comment, then it appears with a red boarder, but we need just a normal text

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Adobe Employee ,
May 21, 2024 May 21, 2024

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Hi @Aleksandr30983028utwy ,

This is Fill and sign option, which is not available in signed files, if you follow my screen recording that i attached earlier, the text comment that you add would not have the red border around.

 

Thanks,

Prashant.

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Community Beginner ,
May 21, 2024 May 21, 2024

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Unfortunately, I can't find the "Customize toolbar" option. Maybe we have some difference because I use a corporate version of Adobe? 

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Community Beginner ,
May 21, 2024 May 21, 2024

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@Prashant. 
Oh, now I see that I can add the text option only in Adobe Acrobat Pro
But we have many users who use Reader DC, is that impossible to do in this one?

 

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