No consigo realizar una firma digital

[lluïsaa93860988]

Estoy intentando firmar digitalmente, con mi certificado digital oficial y, aunque lo entro en la aplicación, cuando solicito firmar, no aparece para seleccionarlo.

¿Me pueden ayudar?

[S S.]

Hi @lluïsaa93860988,

Hope you are doing well. Sorry for your experience with Acrobat DC.

Would you mind sharing the issuer of the certificates for a better understanding and assistance? Also, a screen recording of the workflow would be great for better understanding.

Look forward to hearing from you.

-Souvik.

[lluïsaa93860988]

El emisor del certificado es la Fábrica Nacional de Moneda y Timbre (FNMT).

[S S.]

@lluïsaa93860988,

Thank you for sharing the information.

The issue with FNMT certificates have been identified by our team and a bug is logged. We are working on it to get it fixed in the upcoming updates.

We request your kind understanding and patience.

-Souvik.

[lluïsaa93860988]

Gracias, espero sus noticias.