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No edits actually go through

New Here ,
Jan 05, 2023 Jan 05, 2023

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I have a document that I'm working on, where suddenly none of the edits I make actually change anything. Whenever I go to change the placement or size of anything, the bounding boxes appear to be changing, but the element itself does not change. I've tried saving and reopening the file after making changes, but everything has reverted back. I've uninstalled and reinstalled the product, but that didn't work either. I also get an error message that says "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." Any ideas for what the issue may be?

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General troubleshooting

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Adobe Employee ,
Jan 05, 2023 Jan 05, 2023

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Hi @SMOEs 

Thanks for sharing the error message.

Looking at the description above, it seems you are experiencing this issue with a specific PDF file. Is that correct?

1- There's likely a chance that the document has some inbuilt security enabled that's restricting the changes.

2- Here's a workaround, try saving the document with a different name 

Or Open Acrobat> Open file> Print> "Print to Adobe PDF"> Save file> select a folder> Save the file with a different name. 

Now open the file, re-create and try editing it.

3- If it still doesn't help, please share the document with us for testing. 

https://acrobat.adobe.com/link/home/ and share the link with us here. Or follow these steps: 

https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

 

Let us know the result.

 

Thanks,

Akanchha

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New Here ,
Jan 05, 2023 Jan 05, 2023

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The workaround worked! Thank you so much!

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