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No Error/Please Wait

New Here ,
Mar 05, 2021 Mar 05, 2021

Hello, 

 

I suddenly have a user unable to open pdfs saved from a specific website. I have been running down the rabbit hole trying to solve this issue. 

 

The user is opening the file through the File->Open in Adobe Acrobat, the file is saved locally and not opened in a browser but they still get this message:

1255073_pastedImage_0.png

The one thing I have done that seemed to work at least temporarily was reset her profile. Which basically blanked out her appdata. I tried replacing just her adobe appdata but that didnt work so its something else entirely.

 

Any suggestions would be appreciated.

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General troubleshooting
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New Here ,
Mar 05, 2021 Mar 05, 2021
LATEST

1255073_pastedImage_0.png

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