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No funciona Adobe Acrobat pro 2020 en mi nueva Mac Studio

New Here ,
Jun 17, 2022 Jun 17, 2022

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Acabo de cambiar mi mi ordenador Mac mini 2018 actualizado a la última versión de Mac OS Monterey y mi programa Adobe Acrobat PRO 2020 de escritorio funciona perfectamente. Sin embargo estoy cambiando por un Mac Studio con el nuevo procesador de Apple M1 ultra actualizada a la última versión del IOS monterey al tratar de reinstalar el programa en mi nuevo ordenador, se cierra y aparece todo un mensaje de error. Quisiera que me den instrucciones para poder reinstalarlo. Ya lo intenté con el soporte y no pudieron darme una solución.  Roberto Murguia   [P. I removed by Moderator]

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jun 17, 2022 Jun 17, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Acrobat DC and Acrobat Reader DC support Apple devices with Apple Silicon M1 processors.
Note: Classic versions of Acrobat - Acrobat Pro 2017 and Acrobat Pro 2020 currently do not support native mode.

 

For more info. please check the help page https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html

 

Regards

Amal

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