No funciona Adobe Acrobat pro 2020 en mi nueva Mac Studio

New Here ,
Jun 17, 2022 Jun 17, 2022

Copy link to clipboard

Copied

Acabo de cambiar mi mi ordenador Mac mini 2018 actualizado a la última versión de Mac OS Monterey y mi programa Adobe Acrobat PRO 2020 de escritorio funciona perfectamente. Sin embargo estoy cambiando por un Mac Studio con el nuevo procesador de Apple M1 ultra actualizada a la última versión del IOS monterey al tratar de reinstalar el programa en mi nuevo ordenador, se cierra y aparece todo un mensaje de error. Quisiera que me den instrucciones para poder reinstalarlo. Ya lo intenté con el soporte y no pudieron darme una solución.  Roberto Murguia   [P. I removed by Moderator]

TOPICS
Install update and subscribe to Acrobat

Views

37

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 17, 2022 Jun 17, 2022

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well and sorry to hear that.

 

Acrobat DC and Acrobat Reader DC support Apple devices with Apple Silicon M1 processors.
Note: Classic versions of Acrobat - Acrobat Pro 2017 and Acrobat Pro 2020 currently do not support native mode.

 

For more info. please check the help page https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines