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NO PDF previews in any application or window navigation preview panes

New Here ,
Dec 07, 2022 Dec 07, 2022

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When either opening/saving from Acrobat or in any Window Navigation Pane, I can't preview any PDF files in the Preview Pane and go through 30-90 seconds of spinning wheel until the "internal error" window pops up behind all app windows open on desktop. IT has gone through permissions etc. and Uninstalled/Reinstalled to no avail. This is really cutting down my production...Help?

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General troubleshooting

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Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

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Hi @SHG Mktg 

 

Hope you are doing well and sorry to hear that.

 

This issue is already reported to our engineering team and they are working on it. The fix will be available in the future updates.

 

Thanks for your time and patience on this .

 

Regards

Amal

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New Here ,
Dec 15, 2022 Dec 15, 2022

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Hopefully it will be updated very quickly as this is a huge time consuming issue.

Thanks and have a great day!

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