No puedo instalar acrobat XI professional

New Here ,
Jul 22, 2022 Jul 22, 2022

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Hola, en 2013 adquiri una licencia de Adobe acrobat XI Prodesional, la tengo instalada en mi equipo de escritorio y en mi Laptop, desafortunadamente a mi equipo de escritorio le fallo el disco duro del sistema operativo (estado solido) y lo tuve que remplazar, teniendo que volver a instalar todo mi software. Ahora que intente reinstalar mi Acrobat XI Prodesional me acepta mi numero de serie, sin embargo al iniciar la aplicacion me lo vuelve a solicitar y no me da como ocion le version que tengo instalada.
En mi cuenta de Adobe tengo regristrados todos mis productos.

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correct answers 1 Correct answer

Adobe Community Professional , Jul 23, 2022 Jul 23, 2022

This message means you have an upgrade license, so you must enter the serial number of the previous full license when you use it, or have that version already installed on your computer.

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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This message means you have an upgrade license, so you must enter the serial number of the previous full license when you use it, or have that version already installed on your computer.

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New Here ,
Jul 23, 2022 Jul 23, 2022

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Thank you very much TRY67, indeed this was the error, you helped me to solve my problem.

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