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1

Not able to edit on laptop

New Here ,
Jul 31, 2023 Jul 31, 2023

Hi,

 

i have got subscription and i am able to edit files on my iphone app, but whenever i select edit files it askes me to purchase subscription. 

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Edit and convert PDFs
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 31, 2023 Jul 31, 2023
LATEST

Hi @Muhammad314078211yi3 

 

You have subscribed for an Acrobat Premium subscription. It's a subscription for Acrobat Reader mobile app only. It will not work for the desktop app.

You must have an Acrobat Pro subscription for the desktop app Acrobat Pro. You can download Acrobat Reader (freeware)desktop app to use some of the premium tool features. 

 

 

AkanchhaS_0-1690824814496.pngAkanchhaS_1-1690824827277.png

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#managing-subscriptio...

 

 

Thanks,

Akanchha

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

What subscription does you use?

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

I'm not understanding. Are you not able to edit on your phone or laptop? Both? Neither?

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023
LATEST

Hi @Muhammad314078211yi3 

 

You have subscribed for an Acrobat Premium subscription. It's a subscription for Acrobat Reader mobile app only. It will not work for the desktop app.

You must have an Acrobat Pro subscription for the desktop app Acrobat Pro. You can download Acrobat Reader (freeware)desktop app to use some of the premium tool features. 

 

 

AkanchhaS_0-1690824814496.pngAkanchhaS_1-1690824827277.png

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#managing-subscriptio...

 

 

Thanks,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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