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Hi there
Hope you are doing well and sorry for the trouble. As descried you are not able to scan using Adobe Acrobat Pro DC application.
Do you get any error message when you try to scan using Adobe Acrobat DC application? If yes, please share the screenshot of the same for a better understanding.
Also please checkout the help page - https://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html and see if that works for you.
You may also go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/can-t-find-scanner/m-p/10135927 and see if that helps.
Regards
Amal