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Not logging in Acrobat Pro - initializing please try again later

New Here ,
Dec 03, 2024 Dec 03, 2024

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Hello,

 

We are using Acrobat Pro in our citrix environment, we are saving user profiles with ivanti workspace control, but sometimes the application is just not logging in automatically, while if you restart the application, suddenly you are logged in.

 

Going to Help > sign in occurs in error initializing please try again later.

 

What can we check?

 

Thanks,
thomas

 

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General troubleshooting

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