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I recently tried creating a new form and tried adding the signature field box. After saving the form, I realized the signature field box was not working/not prompting for a signature like usual.
I've created other forms with the signature field box before and it was working, but not sure why it's not now.
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What is your Acrobat and version? What is your OS and version?
Can you share a sample file of your form? If not, can you create a dummy form exposing the issue?
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I found this on another thread and resolved it.
When you select the "This document requires signatures" checkbox (which appears when you initially select Tools > Prepare Form), it sets it up to be used with the Adobe Sign e-signature service. If you didn't do this the first time that you selected Tools > Prepare Form, then you can select: More > Convert to Adobe Sign Form while you're in form editing mode.
Note that users will be able to use the Fill & Sign feature with a regular Acroform, so if you don't intend to use the Adobe Sign service, then you can leave it as-is and users will be able to place a hand-drawn signature anywhere they like, unless you add a digital signature field.