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Not prompting for Signature

New Here ,
May 02, 2024 May 02, 2024

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I recently tried creating a new form and tried adding the signature field box. After saving the form, I realized the signature field box was not working/not prompting for a signature like usual.

I've created other forms with the signature field box before and it was working, but not sure why it's not now.

 

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TOPICS
Modern Acrobat , PDF , PDF forms , Security digital signatures and esignatures

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Community Expert ,
May 03, 2024 May 03, 2024

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What is your Acrobat and version? What is your OS and version?

 

Can you share a sample file of your form? If not, can you create a dummy form exposing the issue?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 23, 2024 Jul 23, 2024

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I'm having the same problem. I added e-signature blocks and they are acting as if they are just fillable text blocks. I'd love for someone to take a look at it because I've been pulling my hair out for 2 days over this.

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New Here ,
May 03, 2024 May 03, 2024

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I found this on another thread and resolved it.

When you select the "This document requires signatures" checkbox (which appears when you initially select Tools > Prepare Form), it sets it up to be used with the Adobe Sign e-signature service. If you didn't do this the first time that you selected Tools > Prepare Form, then you can select: More > Convert to Adobe Sign Form while you're in form editing mode.

Note that users will be able to use the Fill & Sign feature with a regular Acroform, so if you don't intend to use the Adobe Sign service, then you can leave it as-is and users will be able to place a hand-drawn signature anywhere they like, unless you add a digital signature field. 

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