Notifications that Reader update failed, but In only have Acrobat Pro

[Lynnea1941]

I keep getting notifications that the Adobe Acrobat Reader update failed, but I don't event have it on my computer.  I only have Adobe Acrobat Pro which is up to date.

Any suggestions for cleaning this up?

Thanks.

[June Rabbit]

This also happens to me all the time now.

I ignore it but I can't help but wonder what is going on there. We can't be the only two people who have this happen on a regular basis.

I also have Pro, along with a full subscription of Adobe Creative Cloud. I'm not using any free versions, and everything is updated through the Adobe Creative Cloud manager (as far as I know).

[S. S]

Hi @June Rabbit,

Hope you are doing well. 

If you are still looking for a solution, please run the Acrobat cleaner tool https://adobe.ly/4j0A2sR, reboot the computer once, and install the application using the direct link https://adobe.ly/4j0A3wV and see if that works for you.

-Souvik

[Lynnea1941]

I finally resolved the problem by using the free tool Search Everything.  I uninstalled Adobe Acrobat Reader where ever I could find it.  Haven't had any notices about updating it since.

But, I do have another problem which is Adobe Collaboration Synchronizer 24.5 stopped working.  I have not yet figured out how to resolve this problem.  Adobe Acrobat Pro is up to date and seems to be working properly for the functions I use. I can see this issue in Windows 10 Pro View Reliability History. 

[S. S]

Thanks, @Lynnea1941, for the response.

You can try the steps mentioned in the original description of this thread: fix for adobe collab sync - Adobe Community - 13529972

This is related to the current problem you have.

Hope this helps.

-Souvik