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Numbered files doesn't stay in order after last update

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi, 

After the last update when i try to acess my files through the link with sharepoint them doesn't stay in order. 

This could be a bug? 

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General troubleshooting, How to

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi Leonardo

 

Thanks for reporting this to us. 

Since you have started experiencing this issue after latest update, would you please share the dot version of Adobe Acrobat you are working with?

If you have installed version 21.005.20048, then try installing the optional update 21.005.20054 released today. https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and see if that helps. 

 

Thanks,

Akanchha

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New Here ,
Jun 23, 2021 Jun 23, 2021

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I was using the 21.005.20048 version and saw this issue first time on June 10th, I believe both came together becasue they was happen at same time.
I installed now the update 21.005.20054 but the problem still here.

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Thanks for the info. Following update was to fix some specific issues.  To further investigate this issue, please share the following details:

 

- OS version

- Screen recoding of exact workflow. E.g. when Viewing Sharepoint file list and when viewing same list within Acrobat.

 

~Akanchha 

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New Here ,
Jun 25, 2021 Jun 25, 2021

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LATEST

OS version: Windows 10 Pro (x64) 

I am sending here some prints of my screen, tell me if you need more informations.

Thank you for your help!

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