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My Acrobat DC converts DOCX to PDF files well, almost always with embedded links in place. I have one DOCX file only for which the links don't make it. Both files are attached. Anyone brilliant enough to figure this out?
Win 10 Pro 64 all updates
Acrobat DC 64 all updates
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Has worked flawlesslesly for years, but starting today embedded links in a DOCX document I create are no longer present in the PDF Acrobat creates from it. The text is still inderlined and blue, but there's nothing embedded in it (see attached).
I'd assumed this would have been a results of yesterday's MS update Tuesday, or even the update of Acrobat that was available today. But that should have led to a flood of complaints posted online and I see nothing. Would appreciate advice. Thank you.
Win 10 Pro, Acrobat DC, all updated today
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Hi
Please share corresponding Word file for this PDF as well.
Is this happening for all files or specific to this file?
Can you please check behavior with Powerpoint or Excel files as well?
Thanks
Tanvi
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Tanvi: Thanks for your view. Kindly find files here:
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Tanvi: The conversion works for all files of every MS program I've tried EXCEPT this one goofy DOCX file, which is already attached to this post. Thanks in advance for your assistance.
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Thanks for sharing the file. We are able to reproduce the issue with the shared file.
We are currently looking into it and keep you updated of the progress.
Thanks
Tanvi
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Hi, Tanvi. When I convert 'Problem File.docx' even today the corresponding PDF shows underlined blue phrases where there were links in the DOCX file, but there are no embedded links in that PDF. Glad to hear you were able to reproduce the issue. Should you discover a fix, please let me know. Thanks. Tony