• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Once someone has signed the digital signature, no one else can continue to sign the document

Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

Once someone has signed the digital signature, no one else can continue to sign the document, and if you click the sign, it will tell you: The author of the form has specified the fields you can fill in. Click on any field to start filling out the form. i can only use stamp, but cannot sign on it. do you know how to fix it? 

 

ps, the first one didn;t click the "Lock document after signing", so what should be the problem?

TOPICS
General troubleshooting

Views

785

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

Hi Jeric,

 

Hope you are doing well and sorry for the trouble.

 

It is the default behavior of the application. The PDF gets locked for editing once the signature process is completed. In such case no further changes can be made to the PDF file.  For more information please check the help page https://helpx.adobe.com/acrobat/kb/edit-signed-PDF.html

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 22, 2022 May 22, 2022

Copy link to clipboard

Copied

Hi Amal,

 

My user told me that he always does the signing by this way, never has the problem before.

so, if this is default, how to meet his request? there are several users need sign on this PDF folder. according to the guide :"If you’re expecting others to sign the PDF, don’t select the Lock document after signing option in the Sign As dialog box or the Sign Document dialog box." He did not select this one....

 

thanks,

Jeric

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

Hi Jeric

 

We are sorry to hear that. As mentioned there are many users to sign the document,  please go through the help page https://helpx.adobe.com/sign/using/send-document-for-signature.html and see if that works.

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Hi Amal,

 

But we do not use adobe Sign this product, the user always use adobe reader to sign a digital signature. So, i still believe there is something wrong. And how to avoid this situation? if ieveryone wants to sign ditigal signature on one pdf using adobe reader?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

You should use digital signature fields. You don't need to use Adobe Sign.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

Hi,

 

yes, we do use digital signature, but someone signed and no one can sign again, even he didn't select "Lock document after signing"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

LATEST

In the Properties of the signature field, under Signed, set it to lock all fields except for the other signatures.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines