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Online SUBMIT Forms- Error Message

New Here ,
Jan 13, 2025 Jan 13, 2025

Hello, 

 

I have prepared a form, and everything is working well within Adobe. I emailed the same version as an attachment to test that the document was set up correctly. Worked perfectly. I upload the fillable form to our website as a PDF. It loads perfectly. I can complete the document with no problem. I click SUBMIT, and the following message is received:

 

Error: Form data cannot be submitted to the  provided server

 

 

TOPICS
PDF , PDF forms
326
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Community Expert ,
Jan 13, 2025 Jan 13, 2025

What plugin is used to display the PDF file in your browser?

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New Here ,
Jan 13, 2025 Jan 13, 2025
LATEST
Chrome

Rachael Pope
Public Information Officer
DFPA; Douglas Forest Protective Association
Douglas District
541.580.7148
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Community Expert ,
Jan 13, 2025 Jan 13, 2025

It all depends on the browser, the environment, and as stated by try67, any plugin/addin used by the browser to display the PDF. 

For example, by specifying a "MailTo" URL, the PDF is asking the viewer to open an email application. Maybe such a thing doesn't exist for the browser/pdf viewer.   There are a lot of dependencies when in comes to email. It's much more robust to submit data to a regular URL. Of course this requires that there be something on the other end that understands the submission. But that's how it is. 

 

You may want to tell users to download the PDF to thier desktop and then submit it using Adobe Reader. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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