Open documents as new tabs in the same window will not remain unchecked after relaunch

[joshuas81778199]

Just as the subject says, I uncheck the option under Preferences > General to "Open documents as new tabs in the same window (requires relaunch)", click OK, close Acrobat.  When I relaunch, the option is checked.

Windows 11

Adobe Acrobat Pro

Version 2024.005.20320 | 64-bit

I have followed this process both opening Acrobat using the default start menu shortcut, and also when launching "As Administrator", but the behavior was the same.

I am at a loss as to how to force Acrobat to retain the option after relaunching. 

[S. S]

Hi @joshuas81778199,

Hope you are doing well. Sorry for the trouble.

Since you have the latest version of the application, please try to repair the installation from the Menu-> Help and reboot the computer once, and check.

You may also try to reset the Acrobat preferences as described here https://adobe.ly/4ansCvR...

Hope this helps.

-Souvik

[joshuas81778199]

Repaired the installation, rebooted, but the behavior remains.

Resetting preferences looks like I might as well remove and reinstall Acrobat.  Hoping there is a less extreme solution.  Can't understand how such a simple error as refusing to retain deselection of a Preferences setting could have gotten through testing and out to public release.