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Opening Acrobat XI PDF Portfolios in Acrobat DC

New Here ,
Aug 19, 2021 Aug 19, 2021

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How can I open a PDF Portfolio that was created in Acrobat XI Pro in the new Acrobat DC Pro?  I'm running Windows 10 Pro and all I get is the menu bars at the top and a black screen.  Alternatively, is there way to convert/import an encrypted PDF Portfolio that was created in Acrobat XI Pro into the new Acrobat DC Pro?  

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Crash or freeze, Edit and convert PDFs, Standards and accessibility

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Adobe Employee ,
Aug 19, 2021 Aug 19, 2021

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Hi Markb

 

Hope you are doing well and sorry for the trouble. As described you are unable to open a PDF Portfolio that was created in Acrobat XI Pro in the new Acrobat DC Pro.

 

Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/pdf-portfolios-created-in-adobe-acrobat-xi-can-no-long... and see if that works for you.

 

Regards

Amal

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