All of the sudden it is incredibly slow to open and close files, even small ones. This suddenly began a few hours ago and is still going. Anytime I open or close it takes about 30 seconds.
We are sorry for the trouble. As described, it is incredibly slow to open and close files
Is this an issue with a particular PDf file or with all the PDFs? Please try with a different pdf file and check.
What is the version of the application you are using? To check the version please go to Help > About Adobe Acrobat/Reader DC.
Make sure you have the latest version. Go to Help > Check for updates
Also, you may try the following preference settings and see if that help:
Let us know how it goes
I am having the same problem.
Whenever I open or close any file, it takes between 30 seconds to 1 minute to respond.
Adobe Acrobat Pro DC 2020.012.20043
I tested the above options and the issue remains unresolved.
We're having the same issue since we installed Acrobat Pro DC 2020.012.20048. It can take up to 20 minutes before the file opens. Restarting the computer fixes the issue temporarily. Looks like a memory leak because it only happens if you open multiple files.
I have a similar problem and have found a solution. If I leave one pdf file open I can open and close many pdf instantly. Hope this helps you.
I have the same issue. Tried the solutions below, plus quit application and restarted. Same issues. Takes much longer to close a pdf file...clock spins whereas before it was immediate. Opening is quick but not the other way around.
We are sorry to hear that. Please make sure you have the recent version 22.2.20191 installed. Go to Help > check for updates and reboot the computer once.
You may also try to repair the Acrobat installation from the help menu (Win Only) and see if that works.