Opening and Saving PDF in Adobe converts embedded script to work on the web - need an Automated way

Report · Jun 27, 2023

I am creating a PDF using Quadient Inspire Designer. We use form controls and scripting to make the PDF "fillable". The scripting works when the form is opened in Adobe, but not when it is opened in a Web Browser. However, we have found if the PDF is opened and saved in Adobe, then the scripting works on the Web.

We have tried to use various Adobe APIs to replicate this process, but it is not doing whatever opening and saving is doing to the script. The scripting still does not work in web browsers after running through the APIs (such as Combine PDF, Compress PDF, Export PDF, Extract PDF).

We have considered console commands, but that opens Adobe and this needs to be an automated process (and still didn't figure out how to save the document).

Does anyone have any recommendations on how to automatically run a PDF through Adobe without actually opening Adobe, or is there some other API that might convert the script the way the application does?

Thank you.

Report · Jun 27, 2023

No, you can't use Acrobat like that.

The solution needs to come from the application you're using to create the files. It's probably not generating the fields structure correctly, but this can be quite difficult to debug (and fix!), and certainly impossible without a sample file.