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1

Opening PDF will launch adobe acrobat but also open acrobat editor on chrome

Community Beginner ,
Aug 10, 2022 Aug 10, 2022

Whenever I open a pdf file it opens normally in acrobat but it also open a tab on my google chrome to...

https://acrobat.adobe.com/link/acrobat/organize-pdf

 

how do i stop this from happening?

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Community Expert ,
Aug 10, 2022 Aug 10, 2022

You should be able to set your Google Chrome to download the PDF file instead of opening in a new browsing tab for viewing.

 

Is this happening with Adobe Acrobat Reader DC or Adobe Acrobat Pro DC?

 

Also, do  you have installed the Adobe Acrobat extension in your Chrome web browser?

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Community Beginner ,
Aug 11, 2022 Aug 11, 2022

Im opening an existing PDF on my PC, using reader DC not pro. Don't have the extention dowloaded

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

I assume that Google Chrome is already your default web browser.

 

If that is correct, I would suggest to try this first:

 

  • Go to the folder where the PDF file is saved
  • Right-click on it amd select from the context menu "Properties"
  • If the file is set to open in Google Chrome, change the "Open with" option to Adobe Acrobat Reader
  • Click OK to commit the changes

 

You should notice that the PDF file will now open with Reader instead of Chrome.

 

Also, if you're on Microsoft Windows 10, you may also want to change the default PDF handler to Acrobat Reader from the App settings.

 

See the link below:

 

 

My second suggestion is to also install the Adobe Acrobat extension as suggested in the Adobe HelpX guidance below:

 

 

Or if you don't want to have an extension, you can switch off Google Chrome's built-in native PDF viewer.

 

See this additional guidance (the answer is a few topics down on that web page):

 

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Community Beginner ,
Aug 12, 2022 Aug 12, 2022

this is not my issue, the PDF opens normally in acrobat reader, but it also causess the the follow link to also open in chrome

https://acrobat.adobe.com/link/acrobat/organize-pdf

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

Sorry about all the verbage.

 

Seems like if the file is requiring  to  access online content.  Is this happening when you try to perform an action in Acrobat Reader or just as soon as the file opens?

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Community Beginner ,
Aug 13, 2022 Aug 13, 2022

It happens as soon as I open the file. 

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022
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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

 I also have the same issue, any luck with the solution?

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

Hi, There seems to be a solution for windows on this link.

https://community.adobe.com/t5/acrobat-discussions/browser-keeps-opening/m-p/13108894#M373136

I'm looking for the solution for mac, still waiting for the support team to help on that.

 

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