organize pages tool inserts same document even when I choose a different document

New Here ,
Apr 07, 2022 Apr 07, 2022

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Can someone tell me why the organize pages tool keeps inserting the first page when I hit insert and pick a different document?  Combine files doesn't work well it puts thumbnials onleft side of page and you have to choose one to see that page instead of having a continuous scrolling document.

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General troubleshooting

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hi Harris

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the version of the Acrobat DC you are using? To check the version goto Help > About Acrobat and make sure you have the recent version 22.1.20085 installed. Go to Help > Check for updates and reboot the computer once.

 

You may also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Regards

Amal

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Community Expert ,
Apr 07, 2022 Apr 07, 2022

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Does you combine documents with form fields?

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