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Outlook keeps showing the message "Open PDFs in Adobe Acrobat" hovering whenever I get PDF attachmen

Community Beginner ,
May 04, 2021 May 04, 2021

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Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 11, 2024 Aug 11, 2024

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Hi @BondG,

 

Hope you are doing well. Thanks for sharing the topic.

 

The option discussed above is the Adobe Document Cloud Add-in, which pops up on every PDF attachment.

You can disable the add-in from the Options section-> Add-ins of Outlook's File Tab. [Screenshot attached for reference]

Hope this helps.

 

-Souvik

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New Here ,
Sep 28, 2023 Sep 28, 2023

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Click "New Email" (in Outlook). In the ribbon, select the Acrobat tab. Click the "Settings" icon. In the first section, "Prompt while attaching", click "Never prompt while attaching" button. Click "OK". 

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New Here ,
Jan 25, 2024 Jan 25, 2024

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  1. quote

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every ti


    @Zeev5C97 wrote:

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).


    FB_IMG_1706191383457.jpg

    @Zeev5C97 wrote:

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).


     Gtugfv

     

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    me? (without removing the plugin).


    By @Zeev5C97

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New Here ,
Mar 13, 2024 Mar 13, 2024

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You can remove this message by going to Start, click or searching for Control Panel. Click on Uninstall a Program and click on all items labeled Adobe and then clicking on Uninstall.

 

You have most like been infected by an Adobe virus. You can use a safe tool like Microsft Edge to manage PDF documents safely.

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New Here ,
Apr 03, 2024 Apr 03, 2024

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I've experienced the same issue. Have you tried adjusting settings within Adobe Acrobat or discord fonts Outlook preferences? It might help alleviate the annoyance. Let's explore potential solutions together.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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you CAN fix this. Complete the following steps. 

1. open outlook

2. File

3. Options

4. Select "Add-ins" on left panel

5. "Manage" - make sure COM Add-ins is selected in the drop down and hit GO

6. UNcheck "Adobe Document Cloud for Microsoft Outlook - Acrobat 

7. Hit okay

 

Hope this helps! that was annoying the crap outta me too

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