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9

Páginas que se borran

New Here ,
Jan 10, 2024 Jan 10, 2024

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al terminar un documento y convertirlo a pdf o al fusionarlo con otro algunas de las páginas se ven en blanco como si no estuviesen escritas.

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Edit and convert PDFs , General troubleshooting , PDF

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Adobe Employee ,
Jan 10, 2024 Jan 10, 2024

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Hi @Gabriel347251258abo
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.


What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20458 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3SdpxHe
 
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

~Amal

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