Page Links in Acrobat work inconsistently

New Here ,
Sep 17, 2021 Sep 17, 2021

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Hi, I have a PDF that was created using InDesign. Within the document I have hyperlinked text that links to specific pages. This works great - until it doesn't. I sent the PDF to a colleague and at first the links worked but after she saved it to her desktop the links no longer worked. She opened the PDF in Acrobat DC.

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General troubleshooting

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New Here ,
Sep 17, 2021 Sep 17, 2021

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The links are in the table of contents.

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New Here ,
May 05, 2022 May 05, 2022

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I relinked every file, says they ar missing, shows all linked

 

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Community Expert ,
Sep 18, 2021 Sep 18, 2021

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The links are working.

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New Here ,
Sep 27, 2021 Sep 27, 2021

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For some people the links work, for others they do not work. That's my problem.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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What app does they use?

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New Here ,
Sep 27, 2021 Sep 27, 2021

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Acrobat, in one instance Acrobat DC.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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Acrobat Reader on iOS or Android?

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New Here ,
Sep 27, 2021 Sep 27, 2021

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PC.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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May be better when you use the forum for Acrobat Reader.

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New Here ,
Oct 19, 2021 Oct 19, 2021

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https://community.adobe.com/t5/acrobat-discussions/hyperlinks-from-ms-word-not-working-in-pdf/m-p/12...

 

it's the version of Word, need to downgrade to an earlier version

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Community Expert ,
Oct 19, 2021 Oct 19, 2021

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@pdim22 , that's a different bug.

InDesign and Acrobat have nothing to do with Word.

 

Bevi Chagnon | PubCom | Designer & Technologist for Accessible Documents
| Books & Classes | Accessible InDesign | Accessible PDFs | Accessible MS Office |

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Community Expert ,
May 06, 2022 May 06, 2022

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It worfs fine for me too.

 

But as it is, the navigation in this document looks like a maze.
This document should have bookmarks and it should open with the bookmarks panel displayed.

 

 

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