Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Pages no longer auto-rotating to correct orientation during OCR

New Here ,
Oct 31, 2024 Oct 31, 2024

In the past, Adobe has always auto-rotated pages to the correct portrait or landscape orientation after running OCR text recognition on a file, but (after updating yesterday) now it's just leaving them as they are. Is there a way to get this back? I tried the "enhance" option with deskew, but that didn't work. Missing this very helpful feature and hoping there's a way to reinstate it. Thanks in advance for any advice.

TOPICS
Scan documents and OCR
163
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 19, 2025 Feb 19, 2025
LATEST

Hi @julia_4410,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We made certain stability and performance enhancements with the subsequent updates.

Would you mind updating the app to the latest version (2024.005.20xxx) and let us know if this is fixed?

 

To do so, go to Menu-> Help-> Check for Updates.


-Souvik

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines