paid, installed, but it does not work

[Marco319483915gve]

I have paid the annual package, I installed adobe pro, but then when I open a pdf file I cannot modify it, screenshot it, etc becuase when I clic on any modification option the system reinvited to the payment option. Please, I would like to pay for a service

[Karl Heinz Kremer]

You may need to get in touch with Adobe's customer support to resolve this issue. Only they have access to the licensing system: https://helpx.adobe.com/support.html

[ Most people you meet here are just users of Adobe's softwere, just like you, without access to Adobe's internal systems. ]