paid, says my trial expired

[suev22825178]

I paid for adobe export PDF and keeps saying my trial expired !

[Moved from Adobe Acrobat Reader forum to Installing, Updating, & Subscribing to Acrobat by moderator.]

[Title edited, duplicates content.]

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[jane-e]

Try these steps:

Stop Creative Cloud from reverting to trial mode

[Test Screen Name]

When I saw this before, it was because someone had mixed up their Adobe products. You could have fallen into the same trap.

ExportPDF is an add-on for Acrobat Reader. But it doesn't have a trial.

What has a trial is Acrobat Pro. You didn't buy that. If you have it, uninstall it.

Now use Acrobat Reader, signing in with your Adobe ID, and you should be able to use ExportPDF.

[suev22825178]

I got an order confirmation that said that I paid for Adobe Export PDF, Annual and it doesn't show up on my account.  Is there anyway to talk to a LIVE person???

[try67]

Try here: contact-bumper

[Rajashree Bhattacharya]

Hi suev22825178,

Unfortunately, the Adobe ID of the forum does not have any purchase & there is no case number for contacting support.

Please contact support as requested previously.

Regards

Rajashree

Follow us at @AdobeCare

[suev22825178]

I have an order number.  Hope this is not a scam

[Personal info removed by moderator and PM'd to Rajashree. This is a public forum.]

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On Sat, Jun 10, 2017 at 12:59 AM, Rajashree Bhattacharya <