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saludos a la comunidad , cuando entro en la parte de edition de pdf lleno todos los campos del formato en pdf y al tratar de colocarle firma o iniciales al hacer click se me coloca la pantalla en negro , solo puedo salir de ahi dando escape , donde esta el error o solucion .
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Hi @JOSMAN
We are sorry to hear that. Please try the following troubleshooting steps:
Launch Acrobat/Reader > CTRL,CMD + K > Preferences > Signatures > Under Creation & Appearance > click More > uncheck use modern user interface for signing and relaunch the application and check.
Also, please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/screen-goes-black-when-adding-signature/td-p/1097... and see if that works
Let us know how it goes.
Regards
Amal
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Me pasa lo mismo no se que hacer .. has podido solucionarlo ?
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The same thing happens to me, I don't know what to do... have you been able to solve it?
By @maya35100663rtok
Did you try @Serene_nature15C3 's suggestions? https://community.adobe.com/t5/acrobat-discussions/pantalla-negra-al-tratar-de-colocar-firma-o-incia...