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What is your OS and version (please give the exact version number)? What is the size of your PDF files? What is your version of Acrobat (please give the exact version number)?
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Hi @Deleted User
Thanks for sharing the video.
To investigate further, there are more details required.
It could be any one of the files is problematic, so try a bunch of files first and then add another. Did it help?
As suggested, ensure you have the most recent update installed for Acrobat.
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
Thanks,
Akanchha