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PDF\A Conversions

New Here ,
May 28, 2021 May 28, 2021

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Hi There,

I am in need of guidance on how Pre-Flight failing to convert a PDF 1.7 document to PDF/A-2A, I am using Adobe Pro DC 2021, each time the conversion fails with:

 

MarkInfo missing
Structured PDF: Structure tree root entry missing

 

The document is a simple 2 pager with a 2 cell table in it?

 

Any ideas would be welcome?

 

TOPICS
Create PDFs, Edit and convert PDFs, Standards and accessibility

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hello,

 

Thank you for reaching out.

 

 

Please refer to the information provided in the following help documents: 

PDF/X-, PDF/A-, and PDF/E-compliant files (Acrobat Pro)

Adobe PDF conversion settings

 

If you still experience the issue, would you mind sharing the PDF with us so we can check it on our end?

Also, share the screenshot of the conversion failed message.

 

Thanks,

Meenakshi

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LEGEND ,
May 28, 2021 May 28, 2021

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PDF/A-2a must be fully and correctly tagged. You should check the tagging has been done. If you aren't interested in spending hours or days tagging, perhaps use PDF/A-2b.

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