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PDF/A option missing from conversion preferences

New Here ,
Jan 30, 2024 Jan 30, 2024

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While at work, I batch convert PDF documents to PDF/As (for digital preservation) using a separate computer from my laptop.  However, after a recent update of the 2nd computer's Adobe Acrobat Pro application, I no longer see "PDF/A" as an option for document conversion in the "Converting From PDF" preferences (I know it was available in previous versions as I've done batch conversions to PDF/As on this machine before). I still see PDF/A as an option in the preferences on the Adobe Acrobat Pro application on my laptop. The application on the spare computer was last updated in December 2023, while my laptop application was last updated in January 2024. 

 

Has anyone else run into this problem?  

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Edit and convert PDFs

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