PDF Desktop Icon Black

[stephenb87013284]

WIN 10 64 Pro  Adobe Acrobat Pro DC .20100

Unfortunately, I did receive the most recent windows update.

Problem: The PDF icons on my desktop turn black.

Acrobat is set to shop images in the icons and view as large icons.

When logging in to windows, icons first appear as generic red/white icons, then become images.

At the end of windows login, all Desktop PDF icons snap to black.

Icons show images in all other folders except desktop, as well, images show in Dropbox.

Is there a way to fix this? If it is the update, can it be redacted?

Many thanks

[ls_rbls]

Thank you tsmith for confirming that the solution posted by GRAFOP works.

[siB832]

hi

heres the fix for black icons.

1. type in search file explorer options

2. clcik the view tab

3. top entry (on my pc anyway) under files and folders tick "Always show

icons, never thumbnails"

done

[Erin22827895mdzc]

Has anyone else noticed that the black icons only appear on the Windows Main Display?  My 2nd display shows  thumbnails normally, no matter what I do.  (FYI running Windows 11 Home, latest Acrobat Pro ver, and yes, running OneDrive-essential).  I've tried all the fixes reported over the last few days and weeks, and the only one that finally stops the issue is to disable thumbnails.  Question for Adobe - what about the user's Desktop folder is different than any other Windows folder?

[cyndier46444032]

I've found that the previewer in Windows explorer does not work when using Adobe 64-bit PDF products. My solution was to keep the 64-bit product set as the default PDF program and install the free Adobe 32-bit reader and set it for the PDF previewer.