PDF document not able to zoom in and see clearly

New Here ,
Aug 23, 2022 Aug 23, 2022

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I have exported a .pdf document from Microsoft Excel as well as Adobe illustrator and it looks fine on my screen. However, my client claims that it is very small on his screen and when he tried to zoom in it is very blurry.

 

May I know if there is an exporting format that I'm not exactly doing correctly?

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Create PDFs , Standards and accessibility

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Community Expert ,
Aug 24, 2022 Aug 24, 2022

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Ask your client which software he uses to display his PDF files...

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New Here ,
Aug 31, 2022 Aug 31, 2022

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Adobe Acrobat

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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There are several ways to create a pdf from Excel.

Can you list the steps you took, please include the settings you used.

In the past, did this client received pdf that displayed clearely? I wonder if it is a new 'symptom'.

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Can you share (part of) this document?

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