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27

PDF document pages turning yellow

Community Beginner ,
Sep 14, 2021 Sep 14, 2021

I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

 

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Edit and convert PDFs
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replies 299 Replies 299
New Here ,
Sep 16, 2021 Sep 16, 2021

samething just happened here.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

Is anyone from Adobe going to respond here???

I tried changing all of these accessibility suggestions, but had issues with it changing colors I didn't want to be changed. Now I can't even add a signature to a document without it adding a yellow background color to my signature. I looked for a way to remove the update, I can't find any information on how to do that. 

 

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New Here ,
Sep 16, 2021 Sep 16, 2021

SOLVED (?) - I had hte same issue this morning, and it seems that the documents were not corrupted (I could open them on other computers with no yellow pages) so I just reinstalled the Adobe Pro software and not it is fine!

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New Here ,
Sep 16, 2021 Sep 16, 2021

*now it is fine

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New Here ,
Sep 20, 2021 Sep 20, 2021

No they never do

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Explorer ,
Sep 16, 2021 Sep 16, 2021

I am also on Windows 10 with a Surface Pro.  Today all of a sudden all the white bacgrounds on my PDS files started displaying yellow. There is nothing online that I can find on how to fix this.  Even uninstalling and reinstalling Acrobat does not fix the problem.

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Explorer ,
Sep 16, 2021 Sep 16, 2021

I just reinstalled - and everything is still yellow.  Also, all my custom form fields are now a strange gray/red and wierd. 

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New Here ,
Sep 20, 2021 Sep 20, 2021

to fix select:

 

Edit/perferenes/accessibility/replace document olors/custom colors/PAGE BACKGROUND then select WHITE/document text black

This fixed it for me.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

I've had the same problem just started today. Very frustrating. Costing me a lot of time and my works looks really unprofessional. Adobe, please help

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New Here ,
Sep 16, 2021 Sep 16, 2021

Mine started with this yesterday as well. Driving me nuts. Waiting for ADOBE to chime in.

 

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New Here ,
Sep 16, 2021 Sep 16, 2021

Same thing have just noticed it today. All images yellow and background yellow converting pdf from excel.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

Same thing happening to me too. My white background is now yellow by default after the 2021.007.20091 update.

 

Adobe, please fix asap!

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New Here ,
Sep 17, 2021 Sep 17, 2021

The same incidence here too 😞

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Explorer ,
Sep 17, 2021 Sep 17, 2021

I had the same issue.

This has worked for me:

 

‘Preferences’
Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

Having the same issue with yellow backgrounds, but only on one of the two PCs in here. Both of which are running the same software, and same versions. Both have fully updated Adobe suites.

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New Here ,
Sep 20, 2021 Sep 20, 2021

Hi all, the same problem, 3 Macs all good, 1 PC good, 1 PC all pages go yellow. Every PDF I open!!! The same PDF is fine on all of the other machines.

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

I have tried many of the "preferences/settings" suggestions provided by users, including reinstalling Adobe, and it is STILL yellow.  ADOBE - PLEASE HELP!!!

 

 

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New Here ,
Sep 17, 2021 Sep 17, 2021

Same issue here - Startet yesterday with every pdf file I open.

Same files appear normal (white) when opened from coworkers PC.

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Explorer ,
Sep 17, 2021 Sep 17, 2021

Try this. It worked for me:

‘Preferences’
Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

This accessibility seting change is posted in here a few times, it didn't work for me I think because I use other colors in my pdf files. 

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Explorer ,
Sep 17, 2021 Sep 17, 2021

Yes, some of my PDFs, like exported powerpoint review pages (showing 3 slides on a page) are still all yellow with no change, while exported excel sheets with just text are fixed by this.  The accessibility setting in Acrobat is a very limited fix and can't change the yellow to white in more complicated types of PDF situations.  

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

Hi All!

 

Hope everyone is doing well and am sorry for the trouble you had.

The issue has been reported to the Engineering team for further investigation to identify the root cause and to eliminate it as soon as possible. 

We'll share an update soon. Thanks for your patience and for your cooperation on this.

 

Regards,

Anand Sri.

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

My wif'e's system has just started doing this, too. Seems to me that it's not an Adobe problem as several image file types also show up with yellow backgrounds in other apps (jpg, png, bmp, tif - in Windows Photos and in Word).

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New Here ,
Sep 20, 2021 Sep 20, 2021

Its been almost a week, what's the status of this most interferring issue?  

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New Here ,
Sep 17, 2021 Sep 17, 2021

We are also having this issue. Glad to see it's being worked on; hoping for a quick resolution.

 

Having read all the replies: the "replace document colors" option is only a semi-fix. As others have noted, pictures within the document that should have a white background still have the yellow background.

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