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PDF doesn't print

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hello everyone, 

 

What would explain that when i try to print the PDF file that is on the first image, it prints like the second image? I tried to Print as Image, or Simulate Overprinting. It's still the same when it's printing.

 

On the peview before printing, i see the original invoice though.

 

Alexandre1587_2-1625713440308.png

 

Alexandre1587_1-1625713297467.png

 

How can i print the integrity of the document instead of the abregated version?

 

Thanks in advance

TOPICS
General troubleshooting, How to, Print and prepress

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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When you print, in the dialog box, does the preview show the complete document?

What is selected under "Comments & Forms"?

 

Screen Shot 2021-07-07 at 10.30.17 PM.png

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New Here ,
Jul 08, 2021 Jul 08, 2021

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Document, it needs to be Document and markups?

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New Here ,
Jul 08, 2021 Jul 08, 2021

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And yes the preview shoes the complete document

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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No.. it was just a thought.

I had a client that sent me a legal document PDF once where they had applied their logo on each page after the fact in Acrobat (essentially as a "Stamp", which is treated like a comment/markup) and it stubbornly would not print. Finally figured it out that I had to select "Document and Markups" for it to print.

Did you try that?

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Adobe Employee ,
Jul 08, 2021 Jul 08, 2021

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Hi Alexandre,

 

Thank you for reaching out.

 

We did check the screenshot above. As the complete invoice does not print, there is a possibility that the part which is not printing has been added as a layer in the PDF. There can be a print restriction on the layer. 

As roaringmousegraphics suggested above, please check if selecting "Document and Markups" under the Comments & Forms in the Print window resolves the issue. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

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