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PDF edit ability

New Here ,
Jul 04, 2024 Jul 04, 2024

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I previously used Adobe PDF 2020 with my Fujitsu fi-7160 scanner, allowing me to scan and edit documents seamlessly. Adobe would even match the font for editing. However, since updating to Adobe Acrobat Professional DC, I can no longer edit scanned documents. I have tried using Scan & OCR and printing the PDF to PDF in Adobe, but neither method worked. Converting the file to Word results in significant data loss. How can I regain the editing capabilities I once had?

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Scan documents and OCR

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Adobe Employee ,
Jul 12, 2024 Jul 12, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to edit the scanned PDF file, do you get any error message? If yes, please share the screenshot of the same for more clarity.

 

What is the workflow/steps you are doing to edit the file, a small video recording of the same would be very helpful.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.2089x installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here (https://adobe.ly/3SsfX3h)
 
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

~Amal

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