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PDF Expert File Corruption

New Here ,
May 10, 2018 May 10, 2018

Hello.  I've been using PDF Expert on the iPad for quite sometime now.  Recently I've had nothing but problems that even the support staff can't seem to help me with. I'm tech savvy and have done everything I can think of.

I use PDF expert for my ergonomic evaluations.  I have 4 pages of a document and fill in as I go.  When I go to save the document I get file corrupted error and loose all data.  I'm at my wits end with this app. I've restarted numerous times, unistalled and reinstalled the app, tried to save on the local along with my go to dropbox.  All the same results.

Anyone else have this issue or find a different program?

IMG_0451.PNG

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PDF forms
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1 ACCEPTED SOLUTION
Dec 31, 2020 Dec 31, 2020
LATEST

Does the file open in Adobe Reader or Acrobat on either Windows or MacOS? Does it open with the Adobe Acrobat Reader for iOS? If so, the problem is with the Readdle software. And we can't assist you here! Sorry!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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LEGEND ,
May 10, 2018 May 10, 2018

It's hard to say what's wrong without looking at a sample.

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New Here ,
May 10, 2018 May 10, 2018

I have a sample of the error I get in the original post

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LEGEND ,
May 10, 2018 May 10, 2018

What I meant was the actual file. We might be able to determine whether there is any corruption, and if so, perhaps suggest something you can do about it.

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New Here ,
May 10, 2018 May 10, 2018

I'll have to do that tomorrow at work. Thank you

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New Here ,
Jun 06, 2020 Jun 06, 2020

i have the same problem.  I add text and markups to a large pdf file in pdf expert but it freezes up all the time.  it seems to work in adobe acrobat but I prefer using pdf expert.  how can i analyze and repair the file?

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LEGEND ,
Jun 06, 2020 Jun 06, 2020

It is very unlikely you will be able to fix the file. PDF is very complex. I can send you to read a 1000 page book if that's the path you want.

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New Here ,
Jun 06, 2020 Jun 06, 2020

ok yes please send. what if i flatten or convert text to outline? All im doing is adding text comments and underlining it's a 10mb document. 

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LEGEND ,
Jun 06, 2020 Jun 06, 2020

https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf

This is a task for an experienced programmer with lots of time. And luck. I suggest you pursue the makers of ExpertPDF rather than trying to repair their damage.

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New Here ,
Dec 31, 2020 Dec 31, 2020

3DC9613A-FFB2-47A6-BF4B-23D354922CD4.pngexpand imageDFC35A9A-3974-42BE-8495-822005FEA6CB.pngexpand image8D8F9914-FCBD-4FC8-91EC-E63EE11C657D.pngexpand image9539D0A1-9B94-4B06-AD2D-D2DF83DCB676.pngexpand image Anyone ever figure this out? I have the same corrupted files issue and Readlle people haven't had any successful ideas to help me. 
Its killing me having to redo forms all the time........9E788570-3FC4-4198-8028-53F187941C7F.pngexpand imageB75BC57F-8FFB-4FF0-B910-EC10CA2DA1B6.pngexpand image

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Dec 31, 2020 Dec 31, 2020
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Does the file open in Adobe Reader or Acrobat on either Windows or MacOS? Does it open with the Adobe Acrobat Reader for iOS? If so, the problem is with the Readdle software. And we can't assist you here! Sorry!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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